Privacy Policy
At Coach Thai Corporation Limited (Head Office), we are committed to protecting our users' privacy and security. This Privacy Policy outlines the types of information we collect and how we use it. By using our services, you agree to the terms of this Privacy Policy.
Information Collected
The Company may collect personal data such as your name, email address, and contact information through membership registrations, phone calls, emails, or website forms.
1. The information may include:
- Personal Information: Name, surname, occupation, business type, course interest, etc.
- Contact Information: Address, telephone number, email, etc.
- Account Information: User account details, usage history, etc.
- Transaction and Financial Information: Order history, tax ID, billing address, bank details.
- Technical Information: Website activity logs, time spent on pages, device/browser data.
Usage of Information
- Providing Services: We use the information to deliver services, respond to inquiries, and offer relevant product recommendations.
- Communications: We may send emails, notifications, or service updates, which you can opt out of anytime.
- Improving Services: To analyze user behavior and trends, enhance functionality and efficiency of our services.
Processing of Personal Data
We collect, use, or disclose your personal data for the following purposes:
- To create and manage your user account
- To deliver products or services
- To improve products, services, and user experiences
- For internal company operations
- For marketing and promotional activities
- For after-sales support
- To gather feedback
- To process payments
- To comply with our Terms and Conditions
- To meet legal or regulatory requirements
Sharing or Disclosing Information
We do not sell, trade, or rent personal information to third parties. However, we may share your data with trusted service providers who help us operate efficiently, under strict confidentiality agreements.
- Internal Management: Data may be shared internally to enhance services and operations.
- Business Partners: We may share data to coordinate services or provide information on availability.
- Legal Compliance: When legally required, we may disclose data to courts or regulatory authorities.
Rights of Data Subjects
You have the following rights under data protection laws:
- Right to Withdraw Consent: Withdraw at any time, even if previously given.
- Right to Access: Request a copy of your data and know how it was collected.
- Right to Data Portability: Request your data in a machine-readable format or transfer to another controller.
- Right to Object: Object to data processing for specific purposes.
- Right to Erasure: Request deletion or anonymization of your personal data.
- Right to Restrict Processing: Temporarily halt data usage during investigations or corrections.
- Right to Rectification: Update or correct your personal data.
- Right to Lodge a Complaint: File a complaint with the appropriate regulatory authority.
You can exercise these rights by contacting our data officer. We will respond within 30 days and inform you of the outcome via email, phone, or letter.
Third-Party Links
Our services may include links to third-party websites. We are not responsible for their privacy policies or practices. Please review their policies before sharing any personal information.
Data Security
We follow principles of confidentiality, integrity, and availability. Our safeguards include administrative, technical, and physical measures to prevent unauthorized access, loss, or disclosure.
Data Breach Notification
In the event of a personal data breach, we will notify the Personal Data Protection Commission (PDPC) within 72 hours. If the breach poses a high risk, we will also notify you via SMS, email, phone, or our website.
Changes to This Policy
This Privacy Policy may be updated from time to time. All updates will be posted on our website with the effective date. For questions, please contact us at ly@coachthai.com.
